Homeowner Maintenance Requirements for Ceramic Tile and Modular Stone

1. Maintenance requirements that you must follow. Failure to follow these requirements could void a warranty or Right to Repair Act (Senate Bill 800) claim.
   1. You must visually inspect your tile, stone and grout at least every three months.
      1. If there are significant stains or cracks in the tile, stone, grout, or caulking; or any damaged or missing tile, stone, caulking, or grout; these need to be cleaned, or repaired, or replaced as soon as possible. If the tile, stone, or grout is in a kitchen or bathroom area where water is present, the repair needs to be completed within the standards established under Chapter Four of the Right to Repair Act. Where the item has the potential to cause water damage, repair must be made under the emergency repairs procedure from your builder.
   2. Any sign of mold or mildew must be cleaned away, and/or the cause of the mold or mildew, and any ensuing damage, must be repaired immediately.
   3. After the one year fit and finish warranty expires: the replacement of caulking is the homeowner's responsibility and expense.
   4. Due to higher moisture contents in kitchens and bathrooms, the homeowner should provide adequate ventilation through the use of open windows and exhaust fans.
2. Important maintenance requirements that will both enhance the cosmetic appearance of, and enhance the performance of, the products.
   1. Along with routine cleaning and maintenance, you should thoroughly clean your tile, stone, and grout at least every six months. Recommended cleaning procedures are:
      1. Effective cleaning can be accomplished by regularly using household approved cleaners that are safe and intended for use on your particular tile, stone, or grout.
   2. Caulking replacement will vary on usage and exposure, but a good rule of thumb is to replace the caulking every 18 months.

Exclusions to the One Year Fit and finish Warranty for Ceramic Tile and Modular Stone

1. Damage caused by homeowner or homeowner's agents.
2. Stains due to homeowner's action's
3. Stain's or dirt due to homeowner's failure to perform routine cleaning.
4. Marks, nicks, chips or cracks caused by homeowner's or homeowner's agents.
5. Minor variations in color or shading.
6. Tile or stone damage by homeowner or homeowner's agents; due to using the tile or stone product for other than its intended use.
7. Damages caused by using in appropriate cleaners or cleaning methods.

---

If you should have any further questions or needs, please see: Tile Care and Maintenance at the websites listed below.
Daltile
Arizona Tile